A full audit of your store — UX, conversion rate, technical performance and platform fit — with a prioritised action plan, not just a list of problems.
One-off audit. Final price scoped after a discovery call, based on store size and platform
Most stores don't have one big problem — they have a dozen small ones stacking up: a checkout step that loses people, a theme that never got tuned for mobile, an app slowing every page down. Individually minor, together they add up to a lot of lost revenue.
Socomm audits UX, conversion rate, technical performance and platform fit together, then ranks what's found by likely impact — so you know what to fix first, not just what's wrong.
It's a three-step process, start to finish.
Email us your store URL and what's prompting the audit — low conversion, slow pages, or a platform that feels like it's holding you back. We'll confirm scope and the right starting point.
We review UX, conversion rate, technical performance and platform fit, and rank what we find by likely impact. This typically takes about a week.
You receive a prioritised action plan as a working document, plus a walkthrough call to go through it together.
The most common ones, answered straight.
Automated tools flag technical issues; they can't tell you which ones actually matter to your revenue. This audit is a human review that prioritises by impact, not just by what's easiest to flag.
Depends what you want. Some clients take the action plan to their own developer; others want Socomm to implement the fixes directly — agreed upfront.
Typically about a week, depending on store size and platform.
No — an audit is a faster, lighter-touch starting point. If the findings point to a bigger platform or build problem, it can lead into a scoped Migration to Shopify or Shopify Websites project.
Send us your store URL and what's prompting the audit — we'll come back with the right starting point and a timeline.